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goodbrooks does Commercial Domestic Installations

Privacy Policy

BACKGROUND:
 
Goodbrooks Electrical Services Ltd understands that your privacy is important to you and that you care about how your personal data is used. Werespect and value the privacy of everyone who visits this website, www.goodbrooks.co.uk (“our site”) and as described in Parts 5 and 6, below we do not collect personal data about you unless you contact us. Any personal data wedo collect will only be used as permitted by law.
 
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of our Site. If you do not accept and agree with this Privacy Policy, you must stop using oursite immediately.
 
1. Information About Us
Our Site is owned and operated by Goodbrooks Electrical Services a Limited company registered in England under company number 5238948.
Main trading address:Revell Court, Pepper Road, Calverton, Nottingham, NG14 6LJ
VAT number: 852932314
                          Contact: Andrew Brooks.
                          Email address: Andrew.brooks@goodbrooks.co.uk.
                          Telephone number: 0115 9656599.
 
2. What Does This Policy Cover?
This Privacy Policy applies only to your use of OurSite.
 
3. What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
 
4. What Are My Rights?
 
Under the GDPR, you have the following rights, which we will always work to uphold:
a)             The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact usto find out more or to ask any questions using the details in Part 10.
b)             The right to access the personal data we hold about you. Part 9 will tell you how to do this.
c)             The right to have your personal data rectified if any of your personal data held by usis inaccurate or incomplete. Please contact ususing the details in Part 10 to find out more.
d)             The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact ususing the details in Part 10 to find out more.
e)             The right to restrict (i.e. prevent) the processing of your personal data.
f)              The right to object to us using your personal data for a particular purpose or purposes.
g)             The right to data portability. This means that, if you have provided personal data to us, weare using it with your consent for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
h)             Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
 
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 10.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
 
5. What Personal Data Do You Collect?
 
In order to process your enquiry at any point, we may need to collect some necessary information, we may collect your name, telephone number and your email address, and any other information which you choose to give us.
 
6. How Do You Use My Personal Data?
 
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes

  • Supplying ourproductsandservices to you. Your personal details are required in order for us to enter into a contract with you and for Invoicing purposes
  • Communicating with you. This may include responding to emails or calls from you
  • Supplying you with information by email or post that you have opted-in to (you may unsubscribe or opt-out at any time by contacting Andrew Brooks

We will not keep your personal data for any longer than is necessary in light of the reason for which it was first collected. Your personal data we review our retention periods for personal information on a regular basis. We are legally required to hold some types of information in respect of our statutory obligations
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
We will not share any of your data with any third parties for any purposes -other than storage on an email server. You will not be sent any unlawful marketing or spam.
 

7. How Do You Use Cookies?
 
Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly byusand are used only by us we use Cookies to facilitate and improve your experience of ourSite and to provide and improve ourservices. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
All Cookies used by and on our Site are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a pop up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of our Site may not function fully or as intended.
Certain features of our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that our Site may not work properly if you do so. Wehave taken great care to ensure that your privacy is not at risk by allowing them.
The following first-party Cookies may be placed on your computer or device:
 

Name of Cookie

Purpose

Strictly Necessary

Session ID

This cookie is functional for Analytics & Research it tracks the pages visited. This is used by the Drupal CRM for analytics, so we can see what pages are visited most frequently.

yes

Cookie Agreed

This cookie is set when the user clicks to agree to cookies being set- so the pop up doesn’t keep coming back whilst on the website. It expires when the user leaves the site

yes

Has_js

This cookie that records the technology which can be used on the user’s computer. E.g. moving parts on the website. It expires when the user leaves the site

yes

 
In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
 
8. How and Where Do You Store My Data?
 
We will only store your personal data in the UK. This means that it will be fully protected under the GDPR.
Personal data security is essential to us, and to protect personal data, we will maintain the appropriate safeguards accordingly.9
 
9. Do You Share My Personal Data?
 
We will not share any of your personal data with any third parties for any purposes, subject to one important exception.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If you require us to recommend any additional products or services from any other Industry contractors regarding any enquiry you make with us, we will require this instruction to be communicated to us before hand by email, etc.
 
10. How Can I Access My Personal Data?
 
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 10. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within less than one month and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
 
11.   How Do I Contact You?
 
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Andrew Brooks):
Email address: Andrew.brooks@goodbrooks.co.uk
Telephone number: 0115 9656599
            Postal Address: Revell Court, Pepper Road, Calverton, Nottingham, NG14 6LJ
 
12.   Changes to this Privacy Policy
 
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. We  recommend that you check this page regularly to keep up-to-date.